OUR PROJECTS
Supporting our members' emotional health and wellness
Project Chamai is an organization-wide effort to support the emotional health and wellbeing of our members by integrating market-leading digital therapeutics into clinical practice, and offering our members the right tools and resources they need to get through challenges, learn more about their own minds and bodies, and build resilience for the future.
Creating an ecosystem to engage family caregivers
Caring Together aims to connect family caregivers with the right information and skills at the right time to be more engaged in their loved one’s care. Using simple technology, we are creating an ecosystem of solutions to better prepare and instill confidence in caregivers before discharge and provide a safety net for unexpected events.
Human-Centered Design @ Kaiser Permanente
The Human-Centered Design @KP Program (HCD@KP) aims to spread Human Centered Design methods and mindsets throughout Kaiser Permanente. Participants learn Human Centered Design processes and skills including ethnographic research, synthesis, prototyping, and much more.
Designing the Future of Cancer Care
An inter-disciplinary team is collaborating with members, clinicians, care teams, and designers to shape the strategy for attaining KP’s ambitious mission to reduce population-level cancer morbidity and mortality, elevate KP’s performance across the entire cancer care continuum, and address what matters most to patients.
Designing the Medical Student Learning Experience
The Kaiser Permanente School of Medicine will prepare a new generation of medical students to lead the future of health care and the Design Consultancy supported the reimagining of the medical student experience by exploring new ways to utilize tech, space, and new approaches to teaching and learning.
Bringing Advanced Hospital-Level Care to the Home
AMCAH is a pilot underway in KP's Southern California Region to provide hospital-acuity care to members in their own homes. The program was designed to mitigate some of the challenges of hospital-based care, while continuing to provide the excellent quality of clinical care our members and families need.
Understanding the Experience and Needs of B2P's Users
Buy 2 Pay went out to understand how KP employees and its vendors experience B2P to share what we heard and learned from the customers to redesign a future Buy 2 Pay customer experience. B2P sought to improve systems and processes to eliminate waste, reduce cost, and improve efficiencies.
Understanding KP's Most Vulnerable Population
A national effort to study and better understand our KP Medicare members under 65 living with complex needs. These members often have complex health and social needs, that require coordinating care between clinicians, social support services, and partners both inside and outside of the KP health system.
Bringing Strategic Initiatives to Life at the Front Lines
Led design sprints to accelerate the spread of existing clinical best practices for Head and Neck surgery to other medical centers. We demonstrated the value of new ways of working together by using human-centered design as a key approach in combination with performance improvement and agile methods.
